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To the wonderful people At Big Al's:
I wanted to drop you all a little note and let all of you know I much I appreciate the wonderful help I received in moving my Steinway piano from Whidbey Island Washington to La Quinta Calif. The move was a challenge, but the trained professionals, under the guidance of Big Al made the entire process a wonderful experience for me . Beth and Vicky were so kind , and had proper information to put my mind at ease. Big Al because my piano was on the 2nd floor of building, with a very small stairway, had a forklift to lower the piano over my balcony It was very well done and the piano arrived at my house in perfect condition. I would have to say for the complexity of this move I had the best help available in the entire US. I would advise anyone considering a piano move or furniture that you care for to utilize Big Al and his amazing staff of trained professionals.
Thank all again
La Quinta Calif
Dear Moving Staff,
After our house was sold in December and we found another home, the realization set in that we had to move all of our stuff. Not having a lot of experience with moving companies, we put off the decision to call and choose someone to handle all of our treasures. The small stuff, drawers, tables, throw rugs, pictures, dishes, clothes, etc, we knew we could move ourselves. The real challenge came with the baby grand piano and the several large china cabinets, heavy bedroom furniture, desk and the things a 70 year old gentleman just can’t pick up anymore. We asked Moe’s Piano’s to recommend someone who would move the piano and perhaps all the other furniture. You folk’s were at the top of their list so you got our call. What a luck day for us.
The whole experience, from the first phone call to the estimate to the moving day was totally positive. The three men who moved us, Ben, Anthony and J.R. were the most professional trio of young men I have met in a long time. We had no scratches, dents, dings, or broken anything and a lot of our furniture was HEAVY. These fellows were also a delight to be around. So many service people these days are grumpy and mad at the world. These guys were good natured and seemed to enjoy their day and still completed a lot of hard work. We can’t say enough good things about your employees and would not hesitate to recommend Big Al’s to anyone who is planning a move.
Thanks again, Ben, Anthony and J. R. for making our moving day a real positive experience.
Terry and Linda
To whom it may concern:
Big Al and his family have recently moved all of our household goods, including my important 7’ Steinway, from Portland, Oregon to Denver, Colorado. And not a scratch:This is the third time Big Al has moved my piano, and when we made our decision to move, I chased down Big Al. You see, I am a very determined perfectionist, and so is Big Al. I could not imagine a more enthusiastic group of movers, thoroughly professional, and with one goal: please the customer. The intent of this message is to submit my total satisfaction with big Al’s Specialty Movers, Inc. I can guarantee you that I will call Big Al for our next move. Please give wonderful family your every consideration.
To the staff and crew at Big Al's,I want to take a moment to thank you for the exceptional customer service and job well-done during our recent move. We were impressed from the beginning with the professionalism of your office staff and with Al's personally coming to give us an estimate, but when our move date was changed, we were even more impressed when you were willing and able to accommodate our needs.
Thank you, Al and the guys for your help. It was a pleasure working with you.
Jim & Katy – Vancouver WA
I spoke with Rhonda last week and she indicated I should email you our review for your website. It is a true pleasure to write this, and I’m glad we have the opportunity. Let me know that you have received this, at your convenience. A few short months ago, my husband and I were preparing for a move and I got on the internet looking for companies to call. It was the weekend, but I sent several emails to potential companies. Big Al’s was the only one to respond. Al came by the next week to give me an estimate. Based on that experience and the subsequent reviews we read regarding their service, we chose them for our move. It turned out to be one of the best decisions we had ever made.It is a well known fact that moving can be a hugely stressful event. From the moment Big Al became a part of our move, the whole process just seemed easier. We are both sales professionals with a huge commitment to customer service. That is a major reason that we were so satisfied with Big Al’s operation from start to finish. On the day we were to be packed, Big AL’s crew showed up on time. They worked quickly and cheerfully throughout the process always being as careful as possible in packing our possessions and courteous to us at all times. We were also impressed with the fact that they seemed to enjoy their work and each other. We never heard so much laughter and good natured banter among the crew as they accomplished their task. It was amazing!Moving day again started right on time. When we reached our new home, the crew was extremely accommodating as we moved furniture about until we had it placed just right. Again, the goal to accommodate was clearly evident. We also appreciated Big Al’s checking in on us to make sure that we were happy with the entire process.After the move, we received a hand written thank you note from Big Al’s company, something again, as sales professionals, we really appreciated.We can’t recommend Big Al’s highly enough as a result. They are simply the best!
Jim and Betsy – Camas, WA
I wanted to let you know how happy I was with Herman Bartley and his assistant (I think his name was Luka). They moved my piano effortlessly on May 11th after another company was unable to do so a few days prior. They were flexible, professional and easy to work with.Thanks for sending these great guys!
Dalika – Lake Oswego, OR
I don't know how many years Andy used Al and his company at Green Furniture Hospital for large furniture and pianos, but we're on our fourth move of furniture since we moved out of our house at the river in 2008. Every move has been as "pain free" as possible, given the experience of hiring the Big Al team to do the packing and heavy lifting. And the positive attitude of the whole crew makes them a pleasure to work with. We love working with your crew and know they do a superb job. I'm happy to spread the word.
Ed, Ivan, Albert, James and Leonard (yes, we needed FIVE men to move our belongings!) were considerate, careful, STRONG, professional, and hard-working! On top of that, they were eager to help with anything and cheerful even when lugging our heavy furniture up the stairs. Wow! We were absolutely, completely impressed with each and every one of them. They were attentive to details like where to place furnishings and boxes, but even took the time to gather fasteners and screws. Everything arrived in great condition and was placed exactly where I wanted it. I couldn't possibly have asked for anything more. I have already recommended your company twice and will continue to do so for many years to come. My only question is, Al why didn't you come and join the fun on move day.
Thank you, thank you, thank you,
Cindy and Ken - Camas, WA
From: UMPQUA INVESTMENTS I can’t thank you enough for the fantastic job you did on our recent move. Your can do attitude and friendly people made what was feared as an awful event, smooth and painless. The crew was so helpful and friendly that everyone on our staff commented on how great you all were. Please make sure that you put our name on your list of satisfied customers who would be more than happy to provide a referral to any prospective customer. Thank you again for helping make our move a very positive experience.
Jenny Staggenborg VP
Hi Jen, The move went great! All the guys were very helpful and fun. They were respectful of my home (new and old) and took great care of my furniture. I would definitely use your company again!!!!
Ben, JT, James and Albert;
I just wanted to thank you for your moving services on Wednesday, April 13, 2011. You guys had a great attitude, wonderful personalities and professionalism. We enjoyed your refreshing quality service and would definitely recommend you to our friends and colleagues.
Wonderful work and Thank you very much.
Hi Jen, Everything went perfectly. Your organization is one of the best managed businesses I have ever worked with, and both teams of movers were awesome. Larry and I are out of the country right now, but when I return, I’ll send the blue evaluation cards. Thanks so much to all of you for taking such good care of us.
Jen and Beth,I have never experienced such amazing service when moving (and I and my immediate family have moved a lot). Everything ran smoothly, yes, and the team was extremely good, went beyond the call of duty. Ben, Ivan, JJ, and (forgive me for forgetting the fourth name-I am out of town already) showed extraordinary professionalism and care. My thanks to Big Al and you and Beth and the crew for the help….and you will be our first choice and immediate recommendation for the future.
Our move was one for the record books! Herman and the crew arrived on time and ready to go. They quickly dispatched the loading of our belongings onto the truck and brought them to our home. Despite the fact there are a couple of narrow stairwells in the house, they negotiated the limited space with a can-do attitude. We enjoyed working with them and appreciated the team spirit they brought to the job. You can add us to your list of satisfied customers!
The move went very well. There was a little miscommunication about needing wardrobe boxes (none were brought) but that was remedied by Al right away. The movers you sent out were top notch…they had great attitudes and tried really hard to make sure I was satisfied. I’ll be sure to refer business your way. Thank you for everything.
Herman and his team moved my household goods last week from NE pdx to Lake O. He and his team were fantastic. They worked long hours and were friendly the entire time. In 20 years when I move again, I'll hope their still working for you!
Phil – Lake Oswego, OR
I just wanted to let you know the 2 crews that took care of our move were AWESOME!! They were fast, fun and professional. A big thanks to you and the crews J
We had Herman here today picking up a piano for delivery to California. They were right on time, friendly and courteous. The piano was packed and loaded in record time, and they were on their way.Good job!!
Hi Beth I drove Maria yesterday, to meet Big Al's crew at Rockaway... My goodness sakes, what a huge job, I had no idea how big the job would be, until I saw what had to be done to load out the piano in Rockaway and then of course the big job of getting a huge piano up the steep stairs at Maria's home.... No one but the Big Al's Samoan crew would have managed that job, just no way... Your business remains the most recommended movers for pianos by technicians, owners, & sales people, you can be confident that Herman and Ben are keeping up the good work and giving your company the very best representation you could ask for, they are just the best... Beth I selected two photos for you at this time, one in Rockaway loading-out, the other in Marias' home... ready to set it up.. let me know if you would like to see more of the photos.... and again Ben and Herman could not do more to serve your customers and represent your company they are just the very best men you will ever find ! ! !!
Jim – Rockaway Beach, OR
Thank you so much for sending Herman and Ben for this piano move. They handled a long, difficult and complicated piano move with such grace and professionalism and good humor. The toughest part of the move came at the end of the day when they had to move an old piano into my basement in the dark with 3 nervous people standing around them (me, my father and a mutual friend). They handled that old piano as delicately as they handled the very fine new piano they moved in. I am so touched with the way they enjoyed talking with my father. I have always used you to move my pianos and I always will. Again, thank you.
Maria - Rockaway Beach, OR
Thank you for a great move.
Your men arrived on time, ready to work and enthusiastic. They were the epitome of work-ethic and efficiency. They moved us from SE Portland to Gresham, door to door in an hour under the time quoted by three other movers in the area.Outstanding job, Thanks! Feel free to use my note in your testimonials.
Jere – Portland, OR
Hi and thank you for sending out for my move Ivan, Edward and Jake on January 6, 2011. They did a super job and I was highly pleased. I requested and rec'd a 3-hour time slot and the timing went great. In 1 1/4 hr. we were on our way to the new house. Your men were punctual, hard workers, diligent, careful, strong, asked questions and only put things where they were supposed to be. It was of great comfort to me to see them work together, be polite and concerned that they were doing what was expected of them. Thank you and thank them for their good work on this job! I really appreciated it. The gals in the office also did great as they answered my questions and always with a cheery attitude.Thanks and happy new year!
Your friend, Gloria – Beaverton OR
I was so pleased with you moving my Petroff from Concord Piano to my house in Beaverton.The fellows were so polite, CAREFUL, RESPECTFUL, and considerate.Please thank them again for me and of course you folks deserve kudos!!!! Thank you, Deborah – Beaverton, OR
Dear Beth, On February 19th, Herman and the crew came to move my Steinway. I would like to say that the service I have received from my intial phone call to schedule with Jennifer to the moving crew has been excellent. Herman has such good people skills, and the results of each move of my expensive instrument demonstrate to l me how skilled he is with his team and his extensive knowledge to achieve the skilled work completed to acheive a job well done. I am very happy and appreciate the excellent service. I only recommend Big Al's. Thank you each and every one, and especially Herman.
Nancy – Portland, OR
James & Jean Federal Way Wa 98003 SmileSmileSmileSmileSmile
Thanks for the incredible service and your personable friendly approach. You did a great job of delivering our Upright Piano to Cave Creek Az address. We will recommend your Company to any and all who are looking for this type of services. Merry Christmas to all and have a Happy New Year.
Jim & Jean
Thank you for moving my daughter's new piano. A friend gave it to me and Big Al's was able to move it with only 5 days notice. These guys actually make moving fun. I was worried it would not fit into my vaulted ceiling 2 story townhouse but they even offered to move it up one more level into my daughter's room! They did it very quickly and cheerfully. Thanks Herman!
Patricia Portland SmileSmileSmileSmileSmile
Thank you for excellent service moving my piano out of the way for the installation of new carpet, and moving it back into place the following day. Everyone involved, from scheduling to completion, communicated with us well and carried out the job just as promised. Herman and crew were fast and efficient and handled the piano with great care. I recommend Big Al's to anyone needing this service.
Stacey United States SmileSmileSmileSmileSmile
Thanks so much to Herman and crew for moving our Steinway from Seattle to Hood River, Oregon. I've never seen a piano moved so quickly and competently. It seemed like I sneezed and the piano--moments ago right there in my second-story apartment--was down on the street, getting rolled to the van. Herman said that it was actually more difficult moving our tall desk with a hutch than the piano. He and the others who helped us move (sorry I can't remember their names) were friendly, efficient, gentle and professional. Beth was very helpful scheduling our move, as well. I can't recommend Big Al's enough.
LOIS United States SmileSmileSmileSmileSmile
thank you so very much for moving my grandmothers piano from the spokane valley to utah. your company was a pleasure to work everything went just as i was told it would.i would definatly recommend your company and i would certainly use you again. thank you!
lois garcia ogden utah
Chantal Palo Alto, CA SmileSmileSmileSmileSmile
Thanks to Big Al and his crew! Wonderful service and fantastic STRONG crew to move our 2 grand pianos. I would definitely consider them for our entire move and not just our pianos if we ever move again!
The best moving experience ever!! The staff at Big Al's was wonderful, from the initial phone call to the actual move day. A very professional group of people and friendly too! Could not believe how immaculate the truck was either. Will definitely use them again and recommend them to anyone!
Great move, guys! Friendly and professional, prompt and careful. Piano didn't even lose tune in the move. Come by for coffee on the new deck some time, guys!
Very professional piano mover. Herman adn his team is the best! Also, very competitive rate. I'll call Big Al again if need to move any expensive stuff. Thanks
Callie Pullman, WA SmileSmileSmileSmileSmile
Thanks to Al and Jake! I will definately call you for our next move!
I wanted to say a big THANK YOU to Albert, James and JJ for there hard wiork and professional attitude for a long days move. It had a few challenges and they really came through and made a tough day much easier. I would gladly recommend Big Al's Movers as a professional, hard working company. Thanks again!!
We had an outstanding experience with Big Als Movers. Al and Tommy picked up my mother's piano in San Francisco and drove it to us safely here in San Diego. Big Al is professional, a man of his word, and we highly recommend him.
Trinity E&S Insuranc Bermuda Dunes, CA SmileSmileSmileSmileSmile
We closed a business office in Beaverton and had you move all our file boxes to Bermuda Dunes, CA. Everyone, from Nancy in the Office to Herman and his staff, made the whole experience wonderful, especially watching the boys toss the boxes up one story instead of running the stairs. Nothing breakable so we loved it. You will be our first call for our next moving needs. Thanks to all.....
Matt & Maria SmileSmileSmileSmileSmile
HAPPY BIRTHDAY AL !!!!!!
We hope you have a fantastic day!!!
All the best,
Matt & Maria
C-C SmileSmileSmileSmileSmile you guys are aweeessommee!!!
Talofa, Just wanted to let you know that your staff did an excellent job moving our new resident/patients into Mallard Landing. I have been the only nurse here for 9 years and I was very impressed with the courtesy and respect the crew showed the elderly that live here. Being brought up in the Samoan culture, respect for our elders was paramount in our lifestyle. Thank you for doing such a great job. I will post your business information on our community bulletin board.
Carol – Battle Ground, WA
I have never experienced such amazing service when moving (and I and my immediate family have moved a lot).Everything ran smoothly, yes, and the team was extremely good, went beyond the call of duty.Ben, Ivan, JJ, and (forgive me for forgetting the fourth name - I am out of town already) showed extraordinary professionalism and care. My thanks to Big Al and you and Beth and the crew for the help... and you will be our first choice and immediate recommendation for the future.
Seth & Cheryl – Lake Oswego, OR
Al Herman and his team moved my household goods last week from NE PDX to LAKE O. He and his team were fantastic. They worked long hours and were friendly the entire time. In 20 years when I move again, I'll hope their still working for you! Thanks
Phil – Lake Oswego, OR
Thank you! I'm sad we're not moving anytime soon because I would call and use your company again in a heartbeat. You moved a piano from Santa Rosa, CA to the Long Beach area. Impressed the socks off my in-laws and made my daughter grin from ear to ear when the piano arrived barely two days later, on time and on budget...it was painless.Herman and his partner were professional and friendly and above all competent.Thank you!
Julie Lakewood, CA
Thanks for the e-mail, as I said in the voice mail I was not able to leave my message on your website. I was impressed with that website by the way. Nice job! Herman and his associate were great; they called when they said they would, arrived when they said they would, did the job professionally and confidently and were VERY STRONG! They positioned my piano, a family heirloom, where I wanted it, and were in and out very quickly and expertly. Having seen an expose on a local television station about unscrupulous movers, I was initially concerned before the piano was delivered. I was more than pleased to learn that you were one of the best.
Thank you again.
Anita – Clayton, CA
Jen,Thank you for this estimate. Thus far, from the very first point of contact, all of you have followed through with everything that was promised. That is top priority in my book! When we sell our house and have a definite location for our move, I will be back in contact to schedule. Thank you again for the prompt follow through and professionalism.
Wow! We just had the most awesome moving experience! Moving sucks, period. Especially big moves. But your guys were awesome. We had Albert, Edward, James, and Jacob. Those guys were so impressive I couldn't believe it. First off, they all got along. They had great attitudes, they smiled and laughed all day, even when the day was getting long and they were sweating. They had great communication and teamwork skills. It was fun to watch them move something big and witness their amazing directions to each other and how they backed each other up.We had a great day. They made hard work and stress fun. They worked so hard, and really couldn't have represented your company any better. I will recommend them highly, and already posted facebook updates to my page about your service. You take care of those guys. They are a huge asset. We have employees, and understand what that means.We thanked them, but thank them again please.
The Franson family – Battle Ground, WA
Hi Beth,Thanks again for your help with getting my piano moved again. Do you have any recommendations for a piano tuner that services the Kent/Covington area? Tell Al thanks too and hope he and Leonard enjoyed the cookies...hope he saved one for you.
Sandy –Kent WA
Please post my testimonial on your Big Al’s Movers Website:
“Hi! I just wanted to let you all know how happy I was that I decided to hire a moving company to help me and my kids with our move. We just moved this past weekend (Saturday, October 30th) within Vancouver, approximately 15 minutes apart.
I ran out of friends and relatives to ask help me move because I have moved so many times, so I thought I would try out a moving company. I went with Big Al’s because I saw the name and thought it was part of the bowling alley that I bowl at. So I gave them a call and found out there was no affiliation, but decided to go ahead with the estimate. Al, the owner himself, met me and did a walk-through of my duplex. The next day I had a written estimate and made my deposit.
The morning of my move I got a call from Ivan letting me know that they were about 20 minutes away, so the courtesy call was great. When they arrived that’s when I met Ivan, John, and Albert. They all were very nice and accommodating. They even joked around with my kids. They made my kids feel right at ease. I felt safe having them around. The move started around 8:30a and ended around 1:30p. It was great they had all my furniture nicely wrapped and used rolled out carpets so not to get my floors dirty. I loved that they were able to break down and set up the beds. That was a great time saver. Before they left they asked if there was anything that I needed. I thought that was great customer service. Due to their help, this was one of the smoothest moves I have ever had.
I have already made a referral to one of my friends at work and given them Big Al’s business card. If I ever move again (knock on wood), I will be calling your business again. Much thanks!
I just have to sit down and write Big Als Movers a strong letter of recommendation. We moved last weekend (10/23 and 24) from Gresham to Heppner. John, James and Edward were the three most competent, pleasant, courteous and expert movers ever. They were delightful!!! We have been unloading boxes all week - and NOTHING has come up broken, chipped or damaged. They were efficient, steady, and great!!! I have told our realtor here in Heppner to not hesitate to recommend Big Als Moving Company to anyone needing movers. I will continue to recommend your company. I wanted to adopt James, John and Edward -
but they said they already had mothers. They were so happy and caring - I couldn't lift a feather without them running to take it from me. You have three of the best workers ever!!! Please give them all hugs from me.
Also, the first young man, Ben, who came to give us an estimate was wonderful, too. Tell him Talofa from me. What great employees you have.
Bethine (and Hershel)
As I mention on the phone, I was very pleased with Big Al's Moving services during the move of my home. Tyler and his crew worked had and careful to do a great job packing me up, protecting my valuables, and loading the storage facility just as I asked so I could access a few things. They were clean, courteous, kind, and professional. I would highly recommend them to anyone who needs to move.
Thanks again and all the best to you all!
Joe – Vancouver, WA
Moved a Baby Grand Piano from my home to my daughter’s apartment with 10 steps, and a tight hall. The movers were great. They called ahead of time to say they were on their way and they arrived right when they said they would when the appointment was set up. They moved deliberately but quickly and had the piano moved out within 20 minutes. They followed me to my daughter’s apartment and got it moved in and set up without a scratch or dent. The whole move, take down and set up took under an hour.
They moved a huge antique terra-cotta bathtub. These guys are fantastic. They are very friendly and professional. I must admit, enjoyable to see in action! They moved an extremely heavy cast terra- cotta bathtub with ease. Their strength is matched only by their skill. They are highly recommended!
To Whom It May Concern: After searching extensively for a piano mover who would show expertise and experience and reasonable fees, I settled on Big Al as recommended by my friends at Sherman-Clay Pianos in Santa Clara, CA. The secretary at Big Al's (Beth) was most friendly and helpful in making the arrangements and answering my questions.
We called Big Al’s and Al arrived the next business day to look at our piano and give a quote. We told him we needed to find a mover for the rest of our household… Al told us “that we would move everything” We were so delighted!
These guys were great. They were on time, friendly, fast, and took extra care not to scratch the new hardwood floors in my house.
Thank You for the great job moving my two big old upright pianos.An incredible job! I highly recommend you guys. Ben, Ivan and Matt are amazing!
My experience yesterday of the piano move exhausted me....only because I was so excited afterwards I think I was actually burning myself out by so much elation and happiness!
I want to tell you how much I appreciated Matt, Jake, and Jack's attention, mindfulness, and care with how they handled the piano. The way they took the time not just in moving the piano into the house, but also being so present in taking care to get it situated properly just right. The piano had one wheel missing and we used some boards to prop it up.
They were so kind and the cool thing is...they weren't being kind because they had to, it felt it was something they just do...very natural. They really made sure
the weight sat correctly and asked us if we were happy where it sat. Wow...
I also appreciated the information they gave me about pianos and what they do and what they've done and what they look out for when they are moving, mind you, I solicited these comments and I felt more connected to this new piece of life in this house afterwards.
I really look so forward to working with you again.
I also want to say that my experience from the very beginning was always smooth and reassuring. Please make a special note for Beth as she was with me the whole time.
Customer service and relations are very very important to me and I wish I could compensate these people much more than I am capable and able. I know that I am not the only one who experience such wonderful work from Big Al's and you can bet that I shall refer your company with utmost sincerity and ease.
Take good care of yourselves,
They were on time, called to verify the appointment and hour before and performed all parts of the job admirably. They are experienced and professional.Sattie
They moved my piano. Well done. Big, strong, nice guys, didn’t damage anything.
I called on Friday; they scheduled the move for Saturday! They contacted the seller of the piano to set up the pickup, and then called to let me know the window of delivery. They called on their way to the pickup, then on their way to delivery. I knew exactly when they’d arrive. When they got there, there was some tough maneuvering to get the truck in the right position for the shortest carry, and they did that well. They had to remove a handrail to get the piano up some narrow stairs, and did it quickly and well. I have a difficult front entry and they were always I full control. Everything was padded and sledded perfectly. The piano never touched my well finished floors until it was in position. I did moving and storage in my youth, and these guys are real pros. I wouldn’t hesitate to call them again.
Removed furniture from my house to a storage unit and vise- versa. They are incredible. I have moved 3 times in the past 10 years, and I have had several problems with other companies. They are careful, courteous, and respectful to my items. They even helped me move items around to help make them fit. They are very reliable. I would highly recommend them to anyone.
We have a very special Steinway Grand Piano called local piano stores in town to ask them to recommend a mover who would take good care of our piano. Every single place we called recommended the same company, BIG ALS Specialty MOVERS.
Just chatted with my sister and she said the move went well. My mother was very impressed with how careful the guys were at handling her furniture and belongings-very satisfied, indeed! Thanks so much. I will not hesitate to use or recommended your service again in the future.
Just wanted to take a minute and thank you for a wonderful move. If anyone out there is ever searching for a moving company—BIG ALS is it!
As we have emptied all the boxes—it has became apparent just how much care and expertise was put into moving and storing our stuff. Everything is in great shape—even the light bulbs that were inadvertently packed.
While moves are at their best a little disconcerting---ours was little more towards the unexpected hurdles and chaotic side of the scale. Yet, you were able to work with us on every unexpected change and were a delightful in the process. So thank you Beth for your skilled and cheerfulness—they are truly appreciated, and thank you to Ben, Jack, Tyler, and Matt who moved those boxes and furniture so well and were a delight to have around in the midst of a little chaos. Thank you all.
If anyone is ever looking for movers –BIG ALS is IT!
Wendi & Jim
Thank you so much for the great moving experience. I have huge heavy furniture. I was very nervous about moving to a three story condo where the stairs were a huge obstacle. My movers Lale, Matt, and Anthony were very careful and professional. Everything arrived undamaged and I am very impressed with the level of service that they provided to me and my family. I am a realtor; my business survives on word of mouth. I only give out referenced to superior service related companies. I will definitely recommend Big Al’s Specialty Movers to my clients and fellow realtors. Thank you again for the great move.
I want to thank you again for getting my piano to us in perfect condition. I just ran the disklavier portion, and it plays perfectly!
Thanks to the recommendation from a local piano mover in Southern California, we chose Big ALS Specialty Movers, Inc to transport our Yamaha Conservatory Grand piano from San Fernando Valley, outside of Los Angeles, to our hill top home in North West Chehalis, WA. It was move of more than thousand miles, and it was handled flawlessly. The piano didn’t have a mark or a scratch on it at the start of the move, and it arrived in the same perfect condition. We are extremely pleased.
We want to thank Big Al’s for their TLC of our pride and joy, and unconditionally recommend them to anyone who need to move their own “precious cargo”, no matter how long the distance.
John & Pattie
A quick note to let you know that we received our piano safe and sound!
Your guys were WONDERFUL – led by Herman
The guys showed-up about 7:30pm …..after delivering pianos in snowy conditions for the full day.
Having a piano on Christmas was a dream come true…..thanks for braving the roads to make that happened for us!
Big Al and his crew came to Sunnyvale, California and picked up my Yamaha C3 Piano. They were quick and efficient as well as pleasant and helpful.
On June 16, 2010, Big Al and his associate delivered my C3 to my home in Layton, UT, and executed the most professional move I have ever experienced with my pianos. Although we had previously removed the front window to facilitate the move, Big Al informed me that going through the window would put my piano in danger and that he would prefer to use the back stairs going through the garage. After some extensive minutes of study and planning, the two of them carefully and with great expertise moved my piano down the stairs and around the corner into my studio. While the actual move only took a very few minutes, I was grateful for the great care Al took in preparation. My neighbors and I were truly awed by how easy it seemed. It was a joy to talk with Al and his associate, Don. They were pleasant, informative, friendly and kind. I would like to point out that Big Al’s fee was most reasonable and I was more than happy to provide it. I will definitely hire Big Al again for my piano moving needs.
Dr. Daniel C. Harrison, DMA - Layton UT
We highly recommend Big Al’s Specialty Movers to anyone for their moving needs. We needed to sell our 4000 sq. ft. Portland home in a time when the real estate market was in decline, and relocate to a town 700 miles away. Homes in the price range we were selling in were spending an average of 6 months on the market before selling at drastically reduced prices. To avoid this, we devised an aggressive plan to have our home pre-inspected, personal and unnecessary household items stored, and to stage it to sell quickly. Big Al’s played a critical role in the success of our plan. We have a very special Steinway Grand Piano and called local piano stores in town to ask them to recommend a mover who would take good care our piano. Every single place we called recommended the same company, Big Al’s Specialty Movers. We called Big Al’s and Al arrived the next business day to look at our piano and give us a quote. We told him we needed to find a mover for the rest of our household and asked him if he could recommend a company. Al told us Big Al’s could move everything for us! We were delighted! While staging our home for sale, we decided to store over half our household to showcase our home’s size and architecture. Originally, we planned to move our things to storage ourselves. But it quickly became clear that was a job too large for us to do ourselves. We called Nancy at Big Al’s and she sent a crew right over to help! Ben and the crew cleared out everything we needed to store and took it to our storage unit in a single day. Our home sold in 10 days, for over our asking-price, with multiple offers! On moving day, Ben and the crew arrived on time, and worked while we began the long drive to our new destination. When Ben and the crew arrived in their trucks to deliver our things to our new home, they were right on time, worked quickly and efficiently, and were extremely professional. Al, Nancy, Ben and the rest of the crew made a stressful time so much easier for us. We are eternally grateful to them for their excellent service and for the consideration they gave to our things. Big Al’s uses their own trucks, their own crew, and they are extremely professional. Throughout the process it was very clear to us that the staff and crew of Big Al’s were aware they had our entire household in their care.We are in our new home far away from Portland and are extremely happy. Our thanks go to Big Al and the staff and crew at Big Al’s. We will happily talk to anyone who is considering using Big Al’s services to answer any questions a customer might have. Your piano, your things, could not be in better hands.With Gratitude and Respect,
Gary and Amy Munsey
On July 21, we were treated to a move by Ben, Lale, and Jr. I say "treated," because we have never been the recipients of more kindness, courtesy, respect, and care than with these three fine movers. Each one of these three men went out of their way to show us great friendliness and consideration. Your men took great care of our furniture, and neither of the two homes it came out of and went into were damaged. All of your men were very conscientious and considerate workers. Moving can be a very stressful experience. These three men took as much of that stress away as possible, through their friendliness, laughter, and, yes, singing. When I inquired what they were singing, an even tighter bond was formed between us and them -- we serve the same Master! I really also enjoyed talking to your guys about "things Samoan," which they readily discussed at my request.Big Al's Specialty Movers is surely one of the best-kept secrets in Vancouver. You folks are a treasure. Thanks for everything, and please again extend our warmest thanks to Ben, Lale, and Junior.
Marland and Lois
Dear Al's Movers of unusual items:
Thanks for the great job of cheerfully completing a formidable task! If anyone wants to move a pipe organ, I heartily recommend your people do the work.When it was discovered that the console couldn't be squeezed or maneuvered in any way, through my front door, we were all of us trying to decide the best solution. Finally it was agreed that three more men would be called (I live thirty miles north of Portland) and the organ would be carried in through the lower patio door which could be lifted out. When help arrived (we had to wait an hour because of travel time) then the entire crew inched that console up a winding staircase to the upper floor. I was thoroughly impressed! There was not a scratch on my custom built curved stair railing and not a rip or a tear in the rug. There was absolutely no damage to anything! It was amazing the way they worked together with that very heavy, organ console. And after all that work, the additional charges were graciously reasonable. I could hardly believe it! The rest of the pipe organ, pipes and air chest, were safely delivered through the front door. The entire unit stands 118 inches tall and is a great witness to the capability of Big Al's Movers. So, if you have a pipe organ to move, call them. They are fantastic!
St. Helens, Oregon
Hi there, We just wanted to let you know what a fantastic job Herman, Al, Jack F., Sao, Jacob, and Ivan did for us this week. They moved our 5'8" grand down a steep flight of stairs with 2 tight turns, and then down our long, steep driveway without a scratch! I was saying prayers for them the whole time but they didn't seem to need it. Their teamwork and professionalism is amazing. I don't think there is anything like your company in the country. We are totally impressed. Thank you, Kacky and Bill
This move was originally thought to need a crane to get the piano in, but your guys also moved it in for us 8 years ago with Al's crew as well.
God bless you for helping me with the last leg of my move today. Jack, Richard, and Pula were so kind and efficient and fun. I would call you all in a minute if I needed help again. Thanks especially for saying "yes" to adding on to my original request. You really were life-savers. I'll keep your card and recommend you to any/all who need moving help.
West Linn, OR
Dear Big Al's... Just wanted to let you know that today's delivery was flawless and we are very happy here. Jack, Ivan, and Matt were very professional and friendly. They should be in the Piano Moving Olympics! We'll keep you in mind for any future heavy lifting.
Dear Al,Thank you for the awesome job you and your men did today moving our grand piano. You move it down 33 steps, around corners and a steep hill, and back up some more steps before you placed it perfectly in our studio. We used you in February, 2006 to move our home (including a grand piano) without a hitch. Then we used you in August, 2006 to move our Music School to its current location. That is a perfect score three times!We will earnestly recommend your company to all of our private students and friends and neighbors.
Thank you again,
President, The Music School, Inc.
Jack, Ivan and Jacob moved our piano and they were very careful and professional. We appreciated them very much
John & Pamala
BIG AL THANK YOU: My wife and I want to thank BIG AL'S and particularly the crew responsible for the resent move of our hand made furniture. This furniture was a wedding present for our son and his bride. An appreciable amount of work went into making theses pieces. Needless to say, having them shipped from Vancouver WA to Sacramento, Ca. was a concern to me. My wife found your company in the phone book and the person she contacted was extremely helpful and sold my wife on shipping this furniture by Big Al. In addition, the idea that the shipment would not be stored in some warehouse till shipping also appealed to my wife. Needless to say I was somewhat concerned about shipping my woodwork ???These concerned quickly turned to confidence with the arrival at my home of Big Al's crew. The crew was very friendly, professional and in no time at all reinforced my wife expectations regarding her selection of Big Al. It was correct!!All the individual pieces were wrapped in multiple blankets, taped, and finished with poly shrink wrap. I couldn't ask for better care of my woodwork.On arrival to Sacramento several days later, my Sons and his fiancée were equally impressed by the driver and their professional approach for their job.Once again, my entire family was very impressed by Big Al.Needless to say, when to opportunity arises, we will use Big Al again. In addition we will recommend Big Al to any of our friends or neighbors interested in moving their items.Attached are some photos from this job. Please pass on to the crew.
Bob and Bobbi
Customer Service, I had Ben, Jack A., and Matt here today. They did a very careful job moving my piano downstairs under difficult circumstances. I appreciated Ben's attitude and concern for my property as well as "living up to Big Al's promise" that it could be done.
Lake Oswego, OR
Herman Bartley and his assistant Matt moved a piano from my wife's parents house in San Rafael, CA (northern California) to our house in Agoura Hills (southern California). Herman and Matt were both extremely courteous, showed up right on time, gave me a warning call (as requested), and the piano was delivered without a scratch. In fact, I think the piano is still in tune. The whole operation was extremely professional and I would not hesitate to use Big Al's next time.
Agoura Hills, CA
To whom it may concern,Jack A., Ivan, and Jake did a great job moving our piano. They were courteous, and professional.
Mark & Betsy
Your employees moved our piano from the garage to the house today. they were prompt, courteous and did a very good job. We were very pleased with the service.
Marion & Gary
On 7/19/08, my wife had her piano moved to our new apartment.You staff, Jack A, Ivan, & Sa'o, were very friendly and competent. They were able to move the piano into the new location with teamwork and efficiency.Thank you for the excellent service. We will be sure to hire you for our next move, and will recommend your services to anyone that asks about piano/other moving.
Hi Big Al's, Just wanted to say thanks to Jack A, Matt, and Leonard for a fantastic job moving our piano this morning. They were professional and personable. I also appreciated the $10 check/cash discount.I'll certainly refer you to anyone I hear who has moving needs.
Ivan, JR and Ben moved a piano for me recently. They were efficient, careful, professional and very friendly.
I would like to take this opportunity to thank your company for coming to the rescue. We were in sort of a bind on how to move the piano that we have. Melissa was walking when she saw your truck and called. To the rescue come Junior and Ben. What professional they were. They had the piano apart and moved before you could bat an eye and set up at the new house. Courtesy and professionalism great pair. They need to be praised.
Art & Melissa
Walla Walla, WA
Just a quick note to thank Jack A, Matt and Lale for their help in moving the piano of my Father-in-law that had recently passed away. It had been a difficult time for our family and the piano was the last thing to leave his home. Jack A, Matt and Lale made things easier and offered some humor and made things easier and added some laughter all with the professionalism and care for the piano.
Thank you again,
Just wanted to drop an email to say that Ben, Jr, Jacob and Matt were extremely professional and courteous this weekend despite record high temperatures and a much longer than expected move. I was worn down and frayed by the end of the day, but they stayed upbeat and positive throughout everything.
Big Al and his crew just completed a very difficult job for me and the results were great. The job involved using a crane to move two organ consoles through a roof window (one departing and a new one coming in). It was a tricky piece of work with heavy objects, narrow clearances and challenging working conditions. They did a terrific job and were a pleasure to deal with. I couldn't be more pleased.
This is my pleasure to thank Big Al's Specialty Movers for good and hard workers today Herman and another worker delivered me my piano. They worked really hard and worked really good. They were really trying there best. And I WOULD REALLY WANT TO THANK YOU for this kind of hard and nice workers.To all at Big Al's (and particularly Herman and his buddy that helped us this week):Thank you so much for moving our piano! The guys were very friendly and courteous, and did an excellent job. We were especially pleased with the excellent customer service we received. We were told by our apartment manager that we would have a few flights of stairs, but upon move in, we saw that we had 3 flights to move up.Herman and his co-worker didn't even flinch and moved the piano up all 3 flights of stairs even though they expected a different number.They still gave us a discount on the extra stairs, and we couldn't be more pleased.This type of customer service speaks volumes about the type of company Big Al's is.We won't hesitate to use them again in the future, and we'll let everyone we know to use Big Al's for all of their moving needs.
Hello Al, Just wanted to send you a note to let you know we feel we are in good hands with Big Al's Specialty Movers. In less than 24 hours we were able to arrange to move our Piano from Portland to South Weber, Utah. Beth and Nancy took good care of us setting up the pick-up yesterday and Herman, Ivan, and Jake were fun to work with when the picked up the Piano. Assuming all goes well in Utah, we will write you another testimonial which you can use to share with prospective clients in the future. Thank you for having such a great staff.
Ron and Nan
Ben We wanted to thank Al, JR, Ivan AND you for the professional job BIG AL'S did moving our large Armoire from the first floor to the second floor. You worked as a TEAM and got creative on how to move this piece upstairs. We appreciated the extra care you took to protect our floor and the curved railings that you had to maneuver up and over. Also, thank you for all the little extras you took time to assist with - they were very much appreciated. We can now enjoy this piece of furniture and continue our efforts in furnishing and decorating our home. Again, our thanks for all your efforts, kindness and a job well done!!
Dan and Judy
Just letting you know the guys delivered my piano. They were great-called ahead of time, moved it easily, and were nice. Thanks a lot.
I just wanted to send a quick note to say how pleased we were with Lale, Jack F. and Jack A. They did a great job and we will recommend you to our friends.
Thank you for your help in moving our piano. From our booking the trip on-time with Move-a-Piano all the way through pick up in Richland and drop off in Eagle everything went perfectly. You kept us informed all the way from start to finish so we knew exactly what to expect and when you'd be at the two locations. I'll definitely recommend you to any friends, family or colleagues looking to move here in the Pacific Northwest.
Thanks again, hope you have a great and busy summer.
Aaron and Meg
Good morning. Last Thursday Jack, Jake, Pula and Herman moved a hot tub for me. They did a wonderful job. I am sure it was one of the heavier hot tubs that they have had to move, it was over 1100 LBS. The tub was delivered in perfect condition. Their attitudes were great and they were a pleasure to work with.
To Whom It May Concern,
I just want to thank you so much for the help with my recent move from Battle Ground, WA to Oceanside Ca. Everyone did a great job and I was very pleased.
I really want to thank Nancy for her quick response to my immediate need for help. Also Herman and Jake did a fantastic job in getting my belongings to me on
time. So thank you and I would highly recommend your company.
Just wanted you to know that we are very happy with the service we received today from Herman and his co workers. We would not hesitate to hire you again.
Your man Jack and his crew moved my piano on the 12th from my sunken living room up into my dining room.
Then on the 16th, Herman and his crew returned the piano from the dining room to its old spot in the sunken living room.
They both called ahead of time to let me know they were on the way, and in moving the piano, they were very careful, professional and courteous.
Oregon City, OR
Nice job boys, efficient. Thanx.
I wanted to add my glowing testimonial to your collection! My piano and harpsichord arrived in great shape and MUCH faster than expected! Everyone was friendly and professional! THE BEST!
Thanks for making it so easy to have this piano moved. You all were great!
Okay, Herman and his assistant (I'm sorry, I am blanking on his name right now - too much adreneline still in my system), left just awhile ago.
Those guys were AMAZING!! Our piano is huge and incredibly HEAVY and they managed to wrangle it up the stairs! My adreneline rush came from how hard they were working and how precarious it looked!
I am so glad we had you move our stuff down from Oregon City last year (another job well done), and thought to call you for this one item move. No one else could have managed it.
We really had an easy move, thanks to your great crew, Lale, Jack, and Ben. We'll recommend Big Al's to everyone. Thanks for everything.
Anita and Ted
Hi - I just wanted to thank you for the safe and successful delivery of my new piano to my new home in Oregon (purchased from Esther, and picked up from Jensina in Seattle). Ivan, Jack and Jacob were the crew and they were courteous and swift, and even helped with deciding how to situate it in the room.\
I'd be glad to recommend you or use you again.
Just wanted to thank you for doing a great job loading our stuff. Ben, Ivan, and JR were very professional and got the job done quickly. I will definitely recommend your company to anyone else I know that is looking to move.
I wanted to take a moment to write you and say how wonderful it was having Jack and his crew (Ivan and Jacob) move my piano this morning. Making the decision to part with my antique upright piano was difficult, but finding it a home with Martha at Immortal Piano made my decision much easier to accept. I had one final concern - the move! The piano is immense with a grand soundboard in the old upright so I knew it would not be an easy thing to move, especially getting it out of the house over my hardwood floors.
When your team arrived, Jack introduced himself and I instantly told him my concern about the floors but also did not want to see any harm come to the piano. Jack asked the other guys to not use the regular piano mover (with hard wheels), but to get the "big soft wheels" instead.
Much to my pleasure, they moved the piano out easily (at least it seemed) with absolutely no damage to the piano or to my floors. All three of the gentlemen were professional, pleasant, and quick in their work -- probably in and out of my house within 15 minutes.
I have had such bad experiences with movers in the past that I had to write and let you know what a terrific crew you have, especially Jack. My deepest thanks for making a stressful situation turn out to be a joy.
I just received my piano today. The guys asked that I let you know how they did. They were very fast, efficient, and personable. They assembled the piano with expertise. I am please with the delivery process as a whole.
Hi this is Carmen . I had a crew of yours move a large wine cooler/cellar on 4/16. Sorry it's taken so long but I just wanted to let you know that they did a great job and were all very nice and courteous! It was Lale, Jack F, and Ivan. I would definitely recommend them based on my experience.
Thanks for your time,
To Whom It May Concern,
I would like to say thank you to Lale Salavea, Jack A. and Jacob for a job well done. They did a great job in handling our piano with care while moving it up the stairs. They were very kind and polite. I certainly appreciated them even helping move the T.V. to make room for the piano. I would recommend Big Al's Specialty Movers Inc. to anyone. THANK YOU .
To Whom It May Concern:
Jack and Jacob did a fabulous job today at our home at 3016 NE 53rd Ave. They had a very heavy piano to move and a very narrow space to move it through. They were very careful not to bump any walls and doors. They were as friendly and courteous as can be. Thank you very much for your help. We are very pleased. We will highly recommend you to anyone requesting piano moving services!
The guys did very well in moving a large and extremely heavy dresser up the stairway and around corners.
I wonder if they are allowed to unwrap the furniture b4 moving, as removing the drawers would have made it much easier on them..
Dear Nancy, Herman, and Crew,
Thank you for the fantastic job, moving my piano from Portland to Seattle. I know the stairs on the Seattle end were more than I had remembered and thus more than anticipated, but the men were extremely good-natured about it and got the job done with a high degree of professionalism and care, not to mention strength, at the end of a long day for them. The piano looks perfectly at home now, and is a real joy to have - the sound is still great! Thanks to all involved; I'll be calling you when next I need moving help, on the off-chance you're in the area.
Jack F. and Jack A. moved my piano today. They did a terrific job! They were on time, professional, careful with the piano, friendly, and very accommodating when placing the piano at its new location. If I ever have to move something again, I will definitely call you -- and request the two Jacks!
West Linn, OR
Hi Nancy, I wanted to add a short email of gratitude for your help last week with our move. Moving is such a stressful experience, so my wife and I were very relieved to have had such a good experience with you, Lale, Anthony, and Jake. We were amazed at the combination of BOTH their strength and carefulness with our belongings. They also seemed to work quickly and efficiently. You already know that they are courteous and very, very friendly. We appreciate this as well.-
Colin & Lindsey
Thanks! Your movers did a great job and we would definitely use you again!
Thank you for a job well done. As I type this message, Suzie is enjoying her newly refurbished piano.
Your guys are great- they were super nice and did a wonderful job moving my piano.
Just a note to say that Lale and Anthony did a great job moving the B- Grand for me today! They are very efficient and do excellent work.
Gentlemen, My compliments to Lale, Matt, and Jake. They did a very good job, and exactly what I needed done. In addition, they all have a great sense of humor. Moving and/or getting ready to move is always stressful. With the service I received from Big Al’s I know it will be much less so. Thank you all for a job well done.
THANK YOU! Our piano was delivered today. Your movers did an excellent job. The piano is in perfect condition and my wife can’t seem to stop playing on it. Your guys were polite, courteous, and hard workers. If I ever need moving service, you would be on the top of the list.
On Saturday, Lale, JR, and Jake arrived to move my Chickering Grand. I must say that I was very anxious about this move because it was going to involve 36 steps and 3 turns- it was also pouring rain. They were incredible. These three men were an excellent team who obviously have established a tremendous trust in one another. They communicated with each other and focused on the move amazingly. They presented themselves as real professionals. Please extend my thank you to these gentlemen.
Hello. I had pianos moved to my home and from my home yesterday by Lale, JR, and KK. I wanted to email you to let you know how impressed I was with their service. They moved the pianos with great care, and were very professional.
I had a hard piano move to accomplish and your movers did it real quick. I want to thank you again and especially thank the movers- Lale, JR, and Jake. They were polite, quick, and careful.
Thank you from Rainier.
I just wanted to say thank you and please thank Al- he was absolutely wonderful. The move was definitely a pain but he handled it with complete professionalism and true concern, I truly appreciate it. I now have my piano for the holidays due to his hard work.
Jack, Jack A. & JR did a very good job moving my piano to my house in Oregon City. They were very careful and professional. I will keep your company in mind for future needs.
Lale S, Ivan & Jack A picked up a piano from my house yesterday to be taken to a friend’s house. They were professional and courteous.
Your team was great! Thank you for making it so easy!
Dear Big Al’s,Herman and Junior Just moved a piano out of my house today—they were very courteous, careful and professional (and very strong!!) I highly recommend them
We were very pleased with the movers who took our piano into Portland. They were very nice to talk to, efficient and quick.
Very well done.
I just wanted to let you know that the 3 movers that helped us move our stove yesterday were very professional, courteous, and accommodating. We were happy with how quickly and efficiently this move took place. Thanks go out to Herman, Jack F, and Jacob.
Robby & Karyn Munford
We just received our piano. The moving team was fantastic. Thanks!
Dan and Michelle
My piano was delivered today, February 29, at 1:30.
I would like to say thank you to the movers of my piano, Kawai K6, from Hollywood Music Center.
Herman, the supervisor, and the other two workers did an excellent job. They were extremely skilled as movers and very polite.
On Friday Herman, Ivan and Pula moved my piano from Vancouver to Tigard. They did a great job. Very courteous and very good at what they do. They took care of everything and were very careful. Outstanding job!
Hello Anthony, Jack & Jake
Thank you so much. You guys did a knock out job moving the piano from Woodland to our house. It was a good experience for us. Sorry it look so long to get you the pictures.
Dave & Linda
Just informing you that Herman and Jake arrived and delivered the piano. They we’re very careful.
To whom it may concern:
I would like to compliment you on the outstanding service I feel I received from Al Bartley. He was such a joy to meet. Although the wrong piano was delivered to my home approximately two weeks ago. Al was very professional, kind and genuinely sincere each time he came. I felt he was “standing by” to do whatever I wanted to make the experience a happy one. I truly appreciate his sense of humor and kind demeanor. So much in fact, I intentionally sent him off with a batch of cookies today! Thanks for making the experience of such a large purchase a pleasant one despite the fact the order was incorrect the first time around!
Just a note to pay compliments to Herman Bartley and his assistant Jake on their delivery to our church last evening. They were both very efficient, careful, accommodating – and pleasant! Those of us that were there when they arrived enjoyed meeting them-and we wish to pass on our thanks to them and to your company for the safe delivery (and storage) of our Rodgers organ.
Three guys just moved my pool table and thought I should send a compliment they were great and friendly. It’s nice to know where I can send any friend that needs something moved I will use your company again for any moving needs. That is due to your employees.
I am writing to sing praises for your moving team of Herman, J.R. and Jack. Today they faced a difficult situation getting your truck stuck at the bottom of my long, steep driveway. And, much to my amazement, they pushed my new piano up the long steep driveway and placed it into my home. This difficult task was accomplished with a high degree of professionalism, courtesy and good humor.
I will most certainly use and recommend your company in the future.
Hi, Thanks for doing a good job (as always) moving the C7, I think the guys were relieved not to have to deal with the piano crate this time! The previous move involved getting the piano from the truck to my house while the piano was still in its crate.... It took 5 guys to get it out—in fact, the LIFTED the piano AND its crate, to the tune of over 1,000 pounds, to get it up the front step. Needless to say, we were very impressed. Is nothing too heavy for you?
Wishing you all the best,
Hi There..... My Piano has been delivered safe and sound again. I want to tell you how much I appreciate your crew. They gave me a call to let me know when to expect them...even sooner than I thought...and they were efficient and smart about how they went about the job. I truly appreciate the way they manage my piano. They are polite, reassuring, and capable.
Dear Big Al’s
Herman and his partner were just here with the piano. The delivery went very smoothly and we appreciated their great attitudes as well. Thank you for your excellent service.
Dave and Carli
We just had a piano from The Immortal Piano delivered by Herman and Ivan. They were outstanding in their service and should be commended. They called to let me know what time to expect them. They arrived promptly and made sure that the truck did not interfere with some low wires I have over my driveway. They were picking up a very heavy grand piano to make room for the new one, and they removed it quickly and professionally. The new piano was also brought in and put in place quickly, but with the obvious care to make were nothing happened to it. It was a truly great experience and I would happily recommend your moving service, and in particular, these two movers, to anyone for any moving assignment.
Thank you so much!!!
Lake Oswego OR
To whom it may concern,I’d just like to let you know that today the movers from your company (Jack and Ivan) did a good job on moving my piano on every aspect (being on-time, capability, being friendly...).I think their good work needs to be recognized.
Folks,The delivery went great. The gents actually arrived earlier tan expected. Both of the were fantastic.
Thanks again for the help!!!
Hello: To whom it may concern:
We are emailing to let you know that we were very pleased with the professionalism and competency of your crew that moved our piano, and a few other things to our home in San Rafael, from Eagle Point, OR. They did a great job.
Thank you, and best regards,
Johanna & Wayne
San Rafael ,CA
To Whom It May Concern:
Herman and Junior arrived at our door today and saved us from pending disaster. My sister, our friend and I were faced with moving 49 and ½ years of our parent’s collections. We are 3 women in our late 50’s and early 60’s with some health issues. What started out as moving a Yamaha Grand Piano to Seattle turned into their helping us lift and move some furniture and 60 + boxes. They were professional, efficient and pleasant throughout the job. They reassured us that we will get the same excellent treatment when we receive our possessions at the other end of the journey. We will be happy to refer your company to anyone requiring moving needs in the future.
Thank you so much!!!
Dear Big Al's,
We had a great time helping along side your movers when they moved Judy Fiestal on Saturday July 1st. Thought you might like the photos.
I had my piano moved by your company recently and I want to thank you for the excellent service. I purchased the piano midweek before Memorial Day weekend. When I called to schedule the delivery, the woman initially said the schedule was full and I could not get the piano until after the weekend. When I asked her if there was any way she could get it before the weekend because I was so excited to get my piano, she was so wonderful and fit me into the schedule with no hassle. The piano was delivered on that Thursday and the two men who delivered it were such professional’s. They took such good care of the piano as it was being moved and they had such a nice, friendly, and professional presence about them. The experience really stood out for me and I wanted to let you know and THANK YOU! It was great and wonderful job you did.
Thank you for doing this so quickly for me- Hope everything is well.
The amnesty international club would like to thank you SO MUCH for your great help. Because of you, we were able to host Thomas Lauderdale from Pink Martini and our dance was a great success. We raised over $1,000 to give to local and international humanitarian organization. THANK YOU SO MUCH. We really appreciate it!
Amnesty International Club – Grant High School
I highly recommend Al Bartley if you need to recommend a reliable mover to move furniture. He was very reliable and quick when we needed someone to move a piano from our living room to our lower level. He also went the extra mile and repaired an antique wheel on the piano.
I will require your services again at the end of the year. I prefer your services over others because of your speed and low rates.
Thank you again
I’m sending this note to thank you for the piano moving service. Particularly I want to say that the two men who moved the piano were very efficient and gracious. I just now talked to Diane in Richland and she said the two men were very friendly and helpful in positioning the piano.
Thank you for answering my message so promptly. Also thank you for the confirmation for my move, and no I didn’t get a quote, but I trust you guys completely, so I know it will be OK.
I have enjoyed corresponding with you and wish you and Specialty Movers continued success.
Thank you so much for getting my piano and bedroom set to my folks. You are the best!!!!
Thank you! Thank you!
We just wanted to say a big THANK YOU to Al and his crew! The piano loading went very smooth, thanks to them. We also appreciate the loading of our other items. Everything will arrive safe and sound to Austria. Thank you so much for your care in loading our items!
Tanja & Matt
We just wanted to thank you for a job well done! You guys are truly professionals. You did an awesome job delivering our new piano.
Charyl and Alan
Dear Specialty Movers,
Thank you for the time and effort you put in to helping us move our piano, dining room table and wine cellar.
You all did a fabulous job, including Rhonda
Big Al, Thank you for the move of my piano yesterday and for being so kind to move the Buddha out of my car to the garden.
Thanks again for your good work in moving our piano. Please share this tip with your 2 hard workers.
Thank you for your great service!
Thank you for your good service. Jeff says you are a great guy- like a “gentle giant”
Thank you for being so efficient, it made the day easier. Thank you for your help. We will keep you in mind for next time.
It’s a rare occasion when a business transaction turns into a positive, personal experience. This is just such a rare occasion. The service you furnished in moving our family piano from the mountains of Colorado to the Puget Sound was wonderful.
You were dependable and lived with the August timetable. You were flexible in accommodating Kit’s schedule at destination. You were careful in packing it so it didn’t sustain a scratch. In short, you handled everything in a highly professional manner. We warned you this Bush and Lane piano is a family heirloom that’s been with us since 1904. You treated it accordingly, and your efforts weren’t lost on our daughters at both ends of the move. They reported your sensitivity and concern were obvious and deeply appreciated.
Please chalk us up in the column that’s entitled “Satisfied Customers. “ Fell free to refer any prospective customers to us and we will recommend your services without reservation. Good luck to you, Al.
Thank you again for going the extra mile and having our broken piano piece fixed. It looks great! Please let us know if there is anything we can do for you. I’ve already told several friends and co-workers that if they need that big item moved, you’re the guy!
Thank you again for your wonderful customer service.
Lake Oswego, OR
Thank you for doing a great job! You were amazing, it made all the difference having your fine help. Thanks again. Hope you will answer the prayer the next time I call.
Thanks! Great job- I appreciate your taking care with my furniture!
No need to contact us, we just want to let you know how much we appreciate your careful moving and help in the placement of our 700 pound table top. You guys were awesome!
Thanks so much.
Dirk and Kay
A BIG thanks to the three guys who moved my black upright Schimmel last Friday (Herman and two others). It was a difficult move with a very heavy piano and a very tight staircase. I'm thrilled that the piano is upstairs safe and sound and that I won't have to sell it because I couldn't get it moved.
My daughter called to report that it arrived in good condition. It was a pleasure to do business with you, and your capable employees. Thank you.
Thanks again for taking such great care in moving my prize piano. To move this was truly not for an amateur and you are the best in the biz. I've waited 6yrs for this piano to be complete and I would not have trusted just anyone to moving it for me.
I just wanted to send a quick note to thank you for the excellent service I received today from your movers. They were really great! Courteous, thoughtful, careful, competent, efficient...and strong!!!
I will call you when I move.
Great job moving the Piano. They are amazing!
Dear Sir or Madam,
I just want to let you know what a positive experience I had yesterday with your mover, Herman Bartley, and his partner. They were courteous, hard-working, efficient and well-organized. In no time at all they had the grand piano I bought, assembled and working.
Suzuki advertised a "White Glove: deluxe moving experience with regards to this piano, and it turns out to be true. Good job!
I feel as if I have moved quite a bit... mostly "corporate moves" where I was well taken care of... but NO ONE has taken care of me better, or done a better job than Big Al...What an amazing guy and what an amazing service. I feel very lucky that I found out about you ( through Tom) and that I used you. Excellent service to be recommended to EVERYONE.
Diamond Bar CA
My piano is safe and sound in Seattle! Once again thanks for everything - hard to believe that so many pianos go up and down I-5. You guys are great!!!
"Big Al, Nancy and crew,
I just wanted to say thank you for your great work and service. My husband's grandmother in Reno (where the Piano was picked up) also made a point of saying how friendly and professional your movers were. We are happy to have this beautiful instrument in our home.
Thank you for being so efficient. It made the day easier.
Thank you. The move came off without a hitch. I was very pleased with the service.
Thanks so much for being on top of scheduling these things in advance. I'm not always so luck having someone as professional as you in the mix.
I want to thank all of you at Big Al's for your excellent job of scheduling, moving, storing and returning our Steinway Piano. I really appreciated the flexibility in the scheduling (we were remodeling and had to change the date a few times). Lale, Ivan, and Anthony were excellent at moving and they were helpful in deciding where to place the piano. They were patient as I had them move it around to different places. They also had a great sense of humor and it was fun having them here.
Dear Big Al,
I wish to thank you for the extraordinary service you recently provided in moving my Feurich grand piano from San Rafael to Hollywood. After explaining that my piano was valued at nearly $100,000 you immediately had your insurer email a copy of your liability insurance which showed a 1,000,000 policy limit. This put my mind at ease and I gave you shipping instruction. To my total satisfaction the piano was delivered within a week and arrived in flawless condition. The drivers called twice to confirm their road positions so I could be present when they arrived. The movers were very courteous and I could not ask for finer service.
Your beautiful Orchids, and lovely Merlot are so much appreciated! FAAFETAI....FAAFETAI: You are TALOFA any time you are in or near Denver! We talk about you to our friends and now they want you to move them. We said, just fly them to Denver! You are a wonderful crew. THANK YOU AGAIN.
Dave and Anne
We wish to thank you immensely for the services that your firm provided. I cannot speak too highly of Herman and Jack who demonstrated excellent work ethics, diligence, courtesy and cheerfulness. We are so very appreciative. I have witnessed your firm expand throughout the years and personal as such no doubt help towards gaining immeasurable success..
Thank you, again.
Yesterday, three strong men moved a piano from my Beaverton house. I forgot their names, but want you to know that it was a very difficult job, because of the floor plan, and they did a great job. They were careful, knowledgeable and strong. They were really amazing.\
Hi Al and company,
Q: How do you get a 500 lb antique cast-iron bathtub up two and a half flights of narrow stairs with tight turn, into a 2nd floor bathroom?
A: Call Big Al's Specialty Movers and let them handle it!
Al's moving crews are not only incredibly strong, they're incredibly careful. We knew this already from three previous piano moves they did for us, but getting this bathtub upstairs was another order of challenge. They handled the huge, heavy, unwieldy tub as carefully as crystal, and never touched the walls, floor, or paint.
Just want to let you know that my piano arrived in fine condition, and very promptly, last Wednesday morning. Herman and Anthony did an excellent and careful job in moving the piano into my unit, and were extremely helpful in positioning the piano where I wanted it. Many thanks to all of you for your fine service. I will certainly be in contact with you if I should some day move again.
It's nice working with you guys. You guys are wonderful movers with excellent customer service.
Suzuki Music Corp / California
I wanted to let you folks know how impressed I was with Trevor and Lale last week when they came over to move my desks! I couldn't have done it without them.
Dear Big Al,
Thank you for sending Jack and Ivan out to move the Steinway Model L that I had just purchased in Portland, to my home in Seattle on May 3, 2007. I was very concerned about selecting a piano moving company that would move the piano safely. Jack and Ivan, (Lio in Portland), were strong and competent and very professional. The piano arrived promptly and safely. In your office, Stacey was very helpful, competent, and friendly. Thank you for providing a great service. I'll recommend you to my piano friends.
Peace and every blessing and happiness to you. We would like to take a moment to thank you for underwriting $325.00 in moving expenses to our Annual REACH FOR THE STARS DINNER AND AUCTION. Because of many generous people like you, our auction was the most successful ever netting over $ 150,000 which is an increase of $ 40,000 from our 2006 event. Thank you Al for your wonderful customer service and for storing the T.V. for us after our event. It was a pleasure working with you, Stacy and your moving crew. Donations to Holy Redeemer Catholic School are an investment in the future of our children of North/Northeast Portland. The money earned from our auction will provide much-needed scholarship assistance to our students. Thank you for all that you do to support us in our goal of offering a Catholic education to all the children that God sends us, regardless of their parents' ability to pay. The children and staff of school join us in thanking you for your goodness. We promise to remember you in our daily prayer.
Again, thank you for your goodness and generosity to Holy Redeemer. Asking God's abundant blessings upon you, I am.
Devotedly yours in the Redeemer
It's a rare occasion when a business transaction turns into a positive, personal experience. This is just such a rare occasion. The service you furnished in moving our family piano from the mountains of Colorado to the Puget Sound was wonderful! You were dependable and lived with the August timetable. You were flexible in accommodating Kit's schedule at the destination. You were careful in packing it so it didn't sustain a scratch. In short, you handled everything in a highly professional manner. We warned you this Bush and Lane piano is a family heirloom that's been with us since 1904. You treated it accordingly, and your efforts weren't lost on our daughters at both ends of the move. The reported your sensitivity and concern were obvious and deeply appreciated. Please chalk us up in the column that's entitled "Satisfied Customers." Feel free to refer any prospective customers to us and we will recommend your services without reservation. Good luck to you, Al.
Rich and Rosemary
We would like to thank all of you at Big Al's Specialty Movers for the excellent and safe job you did of moving our Steinway piano from Sunriver, Oregon to our daughter's home in Alamo, California this past week. We hope we can do business together again.
Hello Nancy, Herman, and Lale,
Thought you would enjoy seeing the piano. Thanks again for taking such care with the piano, you did a great job. I am really enjoying learning to play again after 30 years!
We would like to thank you for your generous contributions to Columbia River Organ Club in 2005. We really appreciate the donation of the moving and storage of the organ blower for our Robert-Morton pipe organ. To some, this may seem like a small thing, but to us it's invaluable to have your support during this project. Again, thank you!
Dear Al and staff,
While I can't say "moving is great: I will say the move you and your crew facilitated for me on Saturday, Jun 9th was an un-terrible as a move can be. The men arrived earlier than expected (always a good sign) and went right to work. They were courteous, considerate and displayed great humor. Most importantly, Al, I'd like for you to commend them for what I considered going beyond the call of duty. When faced with the driveway at my new home, realizing they couldn't get the truck up the drive, they were going to carry all the items up the long, steep, twisting driveway. Fortunately, they were able to use my boyfriend's truck and load things from the truck into his pickup. I hope it made it easier for them. Never once did I hear anyone complain nor say, "this can't be done." Each man just continued working until the job was done. Again Al, to you and your crew, my heartfelt thanks. The offered to come celebrate with us when we get married, we'll invite you all to my housewarming party later in the summer (once I get all those boxes unpacked!) Thank you all.
Your employees, Anthony, Lale and one other did the move for my son on March 9 from N.E. Portland to S.W. Portland which I coordinated. I just had to take a minute to tell you how incredibly professional, helpful and pleasant your men were. Not only did they lift items that I thought would be impossible for one man, they worked steadily and cheerfully all day-always willing to do whatever it was we asked. You are very fortunate indeed to have employees like these men.
To Whom It May Concern:
Big Al and his family have recently moved all of our household goods, including my important 7' Steinway, from Portland, Oregon to Denver, Colorado. And not a scratch! This is the third time Big Al has moved my piano, and when we made our decision to move I chased down Big AL. You see, I am a very determined perfectionist, and so is Big Al. I could not imagine a more enthusiastic group of movers, thoroughly professional, and with one goal: please the customer. The intent of this message is to submit my total satisfaction with Big Al's Specialty Movers, Inc. I can guarantee you that I will call Big Al for our next move. Please give this wonderful family your every consideration.
As I told you on the phone today, I want to recognize superior customer service on the part of your company, and ask that this be passed on to your brother, Herman, and the other gentleman who assisted him with my move. On Friday, May 31st , they met me in the morning at my daughter's condominium in Lake Oswego to move her piano out of that residence and to my home in Tigard. Long story I won't go into, but we were unable to enter because the locks had been change without our knowledge. This piano belonged to my father (whose name was also Al), and was given to my daughter (Teresa), per his wishes, after he died. It is something she treasures! When we were unable to get into the residence to get the piano, I called Teresa at work in Des Moines (where she moved a year ago) and asked her to see if she could call somebody that would let us in. neither she or I could find anyone quickly, much less anyone that would even return a call, so I had to let Herman go on with his day. I was distraught, as was my daughter at a long distance away and feeling helpless. We could picture a huge hassle getting the piano, and maybe even fight the new owner who might claim it as his own. She was in tears and I was ready to fight City Hall!! Herman could see how upset we were over this situation and he offered to come back later in the day if we were somehow able to gain entrance. Miracle of miracles, the new owner called me a couple hours later, as I'd left a note with my telephone number on the piano, and after another little confrontations that I won't go into, agreed to let us in that afternoon. I immediately called Herman and, in Friday rush hour traffic, Herman managed to make it back to Teresa's condo in time to meet me and move the piano out! As silly as this sounds, I was in total disbelief that we really pulled this off in a matter of just 6 hours from start to finish. It would NOT have happened with any other moving company, of that I'm sure. Who would be willing (on a Friday, no less!) to go OUT OF THEIR WAY to make a SECOND trip to move someone's piano?? This day in age, no one....except for Herman I believe he understood the value to us and that's why he did what he did. Bless his heart. So, thank you from someone who is fairly cynical about the level of customer service people get today. A company like yours should be recognized for truly "going the extra mile" for their customers. I would be happy to be a testimonial for your company, as my daughter would also ! Thank you a million time!
During my time as the General Manager of Classical Grands I had a chance to deal with many movers. I can say without reservation that Big Al's Specialty Movers provided the best service for our needs. I would recommend them whole heartedly to anyone looking for a safe, efficient and friendly moving experience.
They are just great People
The overall experience I have had with your company while moving from Portland to Los Angeles in June 2007 has been outstanding. The main reason is that Jack & Ivan, the drivers and movers, were detailed-minded, conscientious, and brilliant with their planning. For instance, they found themselves having to plan when and how to get certain pieces of furniture onto the loading dock and through a long series of halls to my new unit in Los Angeles, due to a loading dock overflow of business. In addition, they were kind and not in a rush, willing to take the time it took to do the job correctly. Consequently, they were helping with last-minute jobs, such as putting a difficult bed together, until they could do what they could do, at about 8 p.m. that day they moved my things into not only my 3rd floor unit in L.A. but also to my daughter's home in Santa Clarita. The cell phone and may calls made communication work well, in addition, and the contracted schedule was met. I have moved numerous times around the country with professional moving companies, from the East coast to the West coast and in between, during the last 30 years and I must say to you that this was by far the most pleasant move I've experienced. I wanted you to hear form a satisfied customer that you have a fris-rate operation and I highly recommend your services to anyone who wants a thoughtful and timely relocation. Kudos to your company and employees! Way to go!!
Marina del Rey, CA
Dear Al & Rhonda,
I want to personally thank you for your support at our 2007 "Home for Life: Banquet benefiting The House of Ruth. What an encouragement it was to see so many caring people attentive to the needs of vulnerable young women, infants and children. I believe you've caught the vision of having a generational impact! On behalf of our board, staff, and residents, thank you for your generous support. Your partnership, combined with other, helped to raise over $100,000 in onetime gifts and pledges - a banquet record! Thank you for your gift of $500.00. You will be receiving a tax-deductible statement at year's end. For those who have pledged your gift, we will send a monthly statement and return envelope for your convenience. Thank you again for making this event such an incredible blessing. As our partner, you will receive a quarterly newsletter updating you on House activities and residents as well as birth announcements from our new mothers. I encourage you to stay involved with the House of Ruth and take advantage of additional opportunities to partner with us in the coming year.
May god bless you richly for what you have shared with others.
The House of Ruth
Joey Good · Financial Advisor at World Financial Group (WFG)
Absolutely the best and friendliest moving company I've ever experianced. They are profession, courtious, care about your home and valuables, yet they work like they've been a team forever, fast, efficient, and they have fun doing it. I would never use another company nor recommend anyone else. I had a customer at my job on the fence about movers from a previous bad experience and I promised they'd be satisfied and couldn't go wrong with BIG AL'S MOVERS. They just informed me that they hired them! Thanks for everything you did to make our situation easier and efficient.
Allyson Hasegawa · Hilo, Hawaii
Aloha to Big Al's,
I just wanted to say that we have used your services on several occasions, and your staff is always outstanding.
We had a chance to use them today again, and as usual, your team of workers are always the best! They are so friendly and efficient .
I hope I get their names right, but I just wanted to say "thank you" to Ivan, Jake, Daniel, Ben, Dillon, and Kalani. To an outstanding team. Mahalo Nui Loa!!!
And also "Good Luck " to your new arrival Ivan.
Allyson and George