To whom it may concern: Big Al and his family have recently moved all of our household goods, including my important 7’ Steinway, from Portland, Oregon to Denver, Colorado. And not a scratch: This is the third time Big Al has moved my piano, and when we made our decision to move, I chased down Big Al. You see, I am a very determined perfectionist, and so is Big Al. I could not imagine a more enthusiastic group of movers, thoroughly professional, and with one goal: please the customer. The intent of this message is to submit my total satisfaction with big Al’s Specialty Movers, Inc. I can guarantee you that I will call Big Al for our next move. Please give wonderful family your every consideration. Thank you,